Faqs
FAQs
Frequently Asked Questions
Currently we are serving in different countries with well reputed payout partners.
It is our endeavor to serve you to the best of our ability. Despite that, if you have any complaint please send us an email at info@hewadexchange.com
If you have any complaint please send us an email at info@hewadexchange.com
Beneficiary must have National ID card and will take this to our designated office as proof of ID and ask for the amount. They will sign and take said amount.
Hewad Exchange currently charge by per transaction to all customers.
Yes you can send money to any commercial bank and it will reach there in three to five working days.
Yes on all transactions you must have one photo ID (Passport or Driving Licence), & a recent utilities bill as per requirements.
We can process a refund as long as your recipient hasn’t collected or received the funds. To begin the refund process please send us a request via email to compliance@hewadexchange.com
You can contact us for further assistance in multiple ways:
- You can get assistance through our live chat
- Send us an email at info@hewadexchange.com
- Call us on: +44 (0) 07459 237135 (24/7 Online Support)